Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you use our services:

• Contact Information: Name, email address, phone number (WhatsApp number), business name, and city when you fill our contact form or enquiry form.
• Business Information: Details about your business type, industry, preferred subdomain name, and any content or images you share with us to build your website.
• Payment Information: We collect payment details necessary to process your website order. Sensitive financial data (card numbers, etc.) is handled by our payment processor and is not stored on our servers.
• Usage Data: Standard server log data including IP addresses, browser type, pages visited, and timestamps when you browse nokubiz.com.
• Communications: Records of WhatsApp conversations, emails, or messages you exchange with our team.

2. How We Use Your Information

We use the information we collect to:

• Build, launch, and maintain your business website as contracted
• Respond to your enquiries and provide customer support
• Process payments and send invoices
• Send service-related communications (renewal reminders, maintenance notifications)
• Improve our platform and service quality
• Comply with legal obligations under applicable Indian law

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

3. Information Sharing

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party providers (hosting companies, payment processors) who assist in delivering our services, bound by confidentiality agreements.
• Legal Requirements: When required by Indian law, court order, or government authority.
• Business Transfer: In the event of a merger or acquisition, with appropriate notice to you.

4. Data Storage and Security

Your data is stored on secure servers located in India. We implement industry-standard security measures including SSL encryption, access controls, and regular backups. However, no internet transmission is completely secure — we cannot guarantee absolute security.

We retain your data for as long as necessary to provide services and meet legal obligations, typically no longer than 3 years after your last interaction with us.

5. Cookies and Tracking

Our website uses cookies for analytics and to improve user experience. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site (via Google Analytics).

You can disable cookies in your browser settings, though some functionality may be affected.

6. Your Rights

Under applicable Indian privacy law and the Digital Personal Data Protection Act (DPDPA), you have the right to:

• Access a copy of personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for processing at any time

To exercise these rights, contact us at nokubiz@gmail.com or via WhatsApp.

7. Children's Privacy

Our services are intended for businesses and are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related questions or to exercise your rights, please contact: